Privacy Policy

When you submit a contact form or project brief, we collect your name, email address, phone number and message. A project brief may also include your city, ZIP code, spaces, material preferences, project stage, timeframe and inspiration. We record your text message choices, the time of submission and the version and text of the consent notice shown to you.

We use your information to respond to inquiries, understand and plan your project, maintain request records and honor your communication preferences. Project-related text messages and marketing text messages have separate opt-in choices. Providing a phone number or submitting a form alone does not give permission for either text message program.

We do not sell or share mobile information, text messaging originator opt-in data or consent with third parties or affiliates for marketing or promotional purposes. We may use service providers to host the website, maintain records or deliver messages on our behalf. Any access to SMS consent information is limited to supporting those services and honoring your choices, not the provider’s own marketing. We may disclose information when required by law.

Both text message checkboxes are optional and unchecked by default. Consent to receive marketing texts is not a condition of purchasing goods or services. If you opt in, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. You can also use our contact form to request help or withdraw consent. See our Terms & Conditions for text message program details.

We retain request information and consent records as needed to handle inquiries, support our business, honor opt-outs and meet applicable recordkeeping obligations. We take reasonable steps to protect the information we hold. No method of electronic storage or transmission can guarantee complete security.

To ask about your information, request a correction or deletion, or change communication preferences, use our contact form. Include your request in the message. We may need to verify your identity, and some records may need to be retained to meet legal obligations or honor an opt-out.

We may update this policy as the website or our services change. The effective date and version appear above. An update to this policy does not, by itself, grant or expand your SMS consent.